Questions & Answers
Answers to the most common questions about CoHost Pro's managed IT services for STR property managers.
CoHost Pro is a managed IT service built exclusively for STR property managers. We handle your entire technology stack: PMS configuration (OwnerRez, Guesty, Hostaway), channel management, dynamic pricing (PriceLabs), smart locks, cleaning coordination, guest messaging, compliance tools, and all integrations. We set it up, monitor it 24/7, and keep it running so you never think about technology again.
We use a revenue-aligned pricing model, typically 5-8% of gross rental revenue. Your costs scale with your business. No flat retainers, no per-ticket billing, no surprises. Schedule a free consultation for a custom quote based on your portfolio size and needs.
Most property managers are fully operational within 30 days. This includes PMS configuration, channel connections, dynamic pricing, smart locks, cleaning coordination, guest messaging, and all integrations. Complex portfolios with 50+ properties may take slightly longer, but systems come online progressively throughout the process.
Yes. We specialize in OwnerRez implementation, configuration, and ongoing management. Property setup, channel connections, automated messaging, payment processing, website integration, and advanced features like trigger-based automations and owner reporting.
We work with leading platforms including OwnerRez, Guesty, Hostaway, PriceLabs, Beyond Pricing, Turno, RemoteLock, Rho, Proper Insurance, Avalara MyLodgeTax, and many more. We also integrate with Airbnb, VRBO, Booking.com, and direct booking channels. If a tool serves STR property managers, we likely support it.
Yes. We provide licensing research and guidance, tax compliance tool setup (Avalara MyLodgeTax), insurance coordination (Proper Insurance), safety standard reviews, and regulatory change monitoring for every jurisdiction where you operate. This is practical technology and process guidance, not legal advice.
Worldwide. Our team is based in Washington, DC, and we serve operators across the United States, Canada, United Kingdom, Europe, Latin America, Asia Pacific, Middle East, and Australia/New Zealand. All services delivered remotely.
General IT handles email, printers, and networks. We exclusively serve STR property managers. We know OwnerRez, PriceLabs, Airbnb's API quirks, channel sync edge cases, and compliance requirements because that is all we do. Our founder ran an STR management company, so we've lived every problem we solve.
No problem. We start with a technology audit. We assess what's working, what's misconfigured, what's missing, and what's costing you money. Then we build a plan to optimize what you have and fill the gaps. No need to start from scratch.
Yes. No long-term contracts. We earn your business every month through the quality of our work. We're confident you'll stay because the value is obvious, not because of contractual obligation.
We monitor your systems around the clock and respond to critical issues regardless of the hour. If your Airbnb calendar sync breaks at 2am and a double booking is imminent, we catch it and fix it before you wake up. Non-critical requests are handled during business hours with same-day response.
Yes. We design and build professional websites with direct booking capability, SEO, and PMS integration. We also manage domain, custom email, SSL, hosting, and content updates. Your complete digital presence, managed alongside your tech stack.